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Privacy policy

Last updated: Jul 20, 2025

Introduction

We, at AllSkins S.R.L. (the "Company"), respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes, pursuant to Article 13 of Regulation (EU) 2016/679 ("GDPR"), the types of information we may collect from you or that you may provide when you visit our website www.lebube.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

With respect to “personal data” as defined by  the GDPR that you may provide to us through the Website, we serve as the “data controller”. You can request any information regarding the processing of your personal data at the email address info@lebube.com. We provide the Website from servers hosted by Shopify.

We will retain your personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws or regulation. Copies of information that you have updated, modified, or deleted will remain in our systems if applicable law requires us to retain it.

You have a right to access your personal information, rectify inaccurate personal information kept about you, request the erasure of personal information, request that we restrict the processing of your data in certain circumstances, and revoke any consents you may have given. If you wish to access your personal information, please contact us at the contact information provided below in writing, and allow reasonable time for the data to be collected. You also have the right to lodge a complaint with a supervisory authority.

What Information We Collect

You may choose to provide information to us in a number of ways, such as when you participate in an offer or promotion, when you make a purchase on our Website or via our social media pages. The types of information you may provide to us include:

  • Contact information such as name, surname, postal address, email address, mobile or other phone number, company name (if applicable)
  • Content you provide (such as photographs, videos, reviews, articles, survey responses, and comments)
  • Device information provided to us through the type of device you use when you visit our Website and social media pages which may also include your unique device identifier, IP address, type of device or mobile operating system
  • Information provided to us through social media networks when you visit our social media pages (such as your name, profile picture, likes, location, friend list and other information made publicly available by you on the social media network)
  • Age and date of birth
  • Gender
  • Payment information (such as your delivery address and billing address)
  • Purchase history
  • Account information (e.g., user ID)
  • Product preferences and feedback
  • Location information
  • Information in relation to product complaints (includes reaction to skin, your ethnic origin, and allergies)

When you visit our Website, view or click on our online advertisements (including our advertisements on third party websites), or visit our social media pages, we also collect certain information about your usage or device by automated means or by using technologies such as cookies, web server logs, and web beacons. For example, if you visit our Website, we may collect your IP address, your unique device identifier (or other device identifier) and/or geolocation data. As set forth in more detail below, we may also collect information about your usage and browsing habits using various web-based technologies.

This website is hosted by Shopify. Shopify collects personal data when you visit this website, including:

  • Information about your browser, network, and device
  • Web pages you visited prior to coming to this website
  • Web pages you view while on this website
  • Your IP address

Shopify needs the data to run this website, and to protect and improve its platform and services. Shopify analyses the data in a de-personalized form. This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal data when you post a comment, including:

  • Your name (which will be displayed as part of your posted comment)
  • Your email address (optional, to let you know if someone replies to your comment)
  • Your website URL (optional)

This website includes “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal data when you like a post to try to prevent the same person from liking the same post during the same visit, including:

  • Information about your browser, network, and device
  • Details about the web page or content you shared or proposed to share
  • Your IP address

When you buy something on this website, we collect personal information that you provide to fulfill the order. We may collect information like your:

  • Billing and shipping address
  • Details relating to your purchase (for example, your shirt size)
  • Email address
  • Name
  • Phone number

Providing such personal data is mandatory as it is necessary to conclude the purchase contract. If you decide not to provide them, we will not be able to proceed with your order.

We share this information with Shopify, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service. This information may include your:

  • Billing and shipping address(es)
  • Details about your orders (for example, your shirt size)
  • Email address
  • Name
  • Phone number

The Website is hosted by Shopify, which collects and processes personal information about your access to and use of the Website in order to provide and improve the Website for you. Information you submit to the Website will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Website for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information here on Shopify Privacy Portal Link.

We use PayPal, Apple Pay, Google Pay and Shop Pay for payment, analytics, and other business services. These payment providers collect identifying information about the devices that connect to its services. They use this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about PayPal and its privacy practices in the PayPal Privacy Statement. You can learn more about Apple Pay and its privacy practices in the Apple Pay Privacy Policy. You can learn more about Google Pay and its privacy practices in the Google Payments Privacy Notice. You can learn more about Shop Pay and its privacy practices in the Shopify Consumer Privacy Policy.

To fulfill and deliver your orders, we also share certain information—such as your name, shipping address, and contact details—with trusted third-party partners who help us with order processing, warehousing, and shipping. In particular, we work with logistics providers like PackLink Pro and SpediamoPro, who process only the data necessary to make sure your purchases are stored and delivered safely to your door. You can learn more about PackLink Pro and its privacy practices in the PackLink Pro Privacy Policy. You can learn more about SpediamoPro and its privacy practices in the SpediamoPro Privacy Policy.

We partner with third-party platforms—such as Google (including but not limited to Google Analytics and Google Ads), Microsoft (including but not limited to Microsoft Clarity and Microsoft Advertising), Meta (Facebook/Instagram Pixel), and TikTok Pixel—to analyze how you use and interact with our website through behavioral metrics, heatmaps, session replay, and audience insights. Website usage data is collected using first and third-party cookies, pixels, and other tracking technologies to understand the popularity of our products/services and online activity. This information is also used for site optimization, advertising, retargeting, security, and analytics. For more information about how these platforms collect, use, and store your data, please visit:

We also partner with trusted third-party services to enhance your experience on our website. We use Klaviyo to manage email communications (newsletters, offers, updates), Judge.me for collecting and displaying customer reviews, and Rebuy for personalized product recommendations and shopping experiences. These partners may collect and process personal data as part of providing their services. For more details on how your information is handled, you can visit their privacy policies here:

How We Collect Your Information

We may obtain information about you from various sources. We may collect information when you purchase goods or services from us, on our website located at our Website, via our social media pages, at one of our events, or if you contact us by telephone, e-mail, or live chat. We may also collect personal information when you participate in our contests, giveaways, or promotional activities, or when you submit reviews, testimonials, or other user-generated content on our website, social media pages or other channels.

When you visit our Website or our social media pages, we may also collect certain information about your device or usage by automated means, including using technologies such as cookies, web server logs, and web beacons.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit this page to learn about what types of cookies Shopify uses.

Functional and required cookies are always used, which allow Shopify, our hosting platform, to securely serve this website to you. Moreover, depending on the specific features and third-party applications integrated into our Shopify site, other types of cookies may also be used which could require your consent. We recommend checking our full Cookie Policy for more detailed information.

In relation to your information collected for the purpose of purchasing our products in the United Kingdom or the European Economic Area, the data controller is AllSkins S.R.L.

Our products are available for sale online, in our or our reseller’s retail stores, and many department stores. Unless otherwise indicated at the time that you provide your information, any information collected in our reseller’s retail stores or department stores is not provided to us. Therefore, this Policy does not cover data collection carried out by our retail partners who will operate as independent data controllers.

Why We Collect Information

We collect this information for the following purposes:

  • To present our Website and its contents to you (legitimate interest of the data controller).
  • To provide you with information, products, or services that you request from us (execution of pre-contractual/contractual measures).
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection (legal obligation).
  • To notify you about changes to our Website or any products or services we offer or provide through it (legitimate interest of the data controller).
  • For marketing activities, newsletter subscription, profiling etc. (consent of the data subject).

How We Use Collected Information

We may use the information provided to:

  • Present our Website and its contents to you
  • Notify you about changes to our Website or any products or services we offer or provide through it
  • Send you promotional materials or other communications, in accordance with your communication preferences
  • Respond to your inquiries
  • Tailor ads displayed to you on our Website and elsewhere to your interests and history with us
  • Communicate with you about, and manage your participation in, special events, contests, sweepstakes, surveys, and other offers
  • Operate and communicate with you about our social networking applications
  • Operate, evaluate and improve our business (including developing new products and services)
  • Protect our systems and infrastructure from security risks
  • Comply with applicable legal requirements, relevant industry standards, and our policies as otherwise required, authorized, or permitted by applicable laws
  • Fulfill any other purpose for which you provide it
  • Improve our current products and services, manage our communications, analyze our products, perform data analytics, and perform accounting, auditing, and other internal functions
  • Provide products and services to you
  • Process your payment and/or gift card transactions
  • Create and manage your online account, including access to your online and in-store purchase history
  • Assist with product selection
  • Manage your participation in contests, giveaways, or promotional activities. If you are selected as a winner, your name or social media handle may be published on our website, social media channels, or newsletter, as outlined in the relevant terms and conditions
  • Use and share your reviews, testimonials, or user-generated content, in whole or in part, for marketing or promotional purposes on our digital channels

     

We may send you marketing emails with your consent, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Shopify, our email marketing provider, so they can send these emails on our behalf. If we use your information in ways not mentioned here, we will let you know in advance.

Data Sharing and Disclosure

When you provide information on this website—whether through forms, making a purchase, registering an account, or simply browsing—we collect and use this data to fulfill your requests, manage your orders, improve your experience, and for our business operations. We may share this information with trusted partners, including Shopify, Google, PayPal, Apple, PackLinkPro, SpediamoPro, Microsoft, Meta, TikTok, Klavyio, Judge.me, and Rebuy. These partners process your data only as needed to provide their services.

We do not share, sell, or otherwise disclose your personal data for purposes other than those outlined in this Privacy Policy. However, we may disclose aggregated information about our users, and information that does not identify any individual.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Data Security

We are using Shopify measures designed to secure your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure.

User Rights

Under certain circumstances, by law you have the right to:

  • Request access to your personal data.
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request the restriction of processing of your personal data.
  • Request the transfer of your personal data to another party.
  • Revoke any consent you may have given.
  • File a complaint with a supervisory authority.

How to Exercise User Rights

If you wish to exercise any of the rights set out above, please contact us at info@lebube.com.

Changes to the Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through email (if provided).

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at info@lebube.com.

Children’s Data

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, please do not provide any information on this Website or on or through any of its features, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at info@lebube.com.

Cookie Policy

We use cookies and similar technologies to collect and store information when you visit our website. For detailed information on the cookies we use and the purposes for which we use them, please refer to our dedicated Cookie Policy. If you would like to know more or withdraw your consent to the use of all or some of the cookies, please refer to our Cookie Policy.