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Shipping

Shipping to Italy

 

For orders in Italy up to €24.99 (VAT included), the shipping costs are €5.40 VAT included.
If the order exceeds €25.00 (VAT included), shipping is free.
These rates apply throughout the national territory, including the regions of Calabria, Sardinia, and Sicily.

 

Standard delivery times are 2-5 working days, but can extend up to a maximum of 6 working days, excluding Saturdays, Sundays, and holidays. For Calabria, Sardinia, Sicily, and remote areas, delivery times may increase by 48-96 hours.

The reference couriers in Italy are Bartolini and Poste Italiane.

 

If the courier is Bartolini:

In the event of two failed delivery attempts due to the recipient's absence, the courier will proceed to open a storage for 10 days, without applying additional costs. Customers are invited to contact Lebubè's customer service through the appropriate online form, providing instructions for the release of the storage. In the absence of instructions within 10 days, the goods will be returned to the sender. Storage can also be initiated for other reasons, such as incorrect address, refusal of delivery, or request for delivery to a different address.

Under certain circumstances, after an unsuccessful first delivery attempt, the courier may leave the package at a nearby Bartolini FermoPoint (you will be informed via email about the specific FermoPoint), where it will remain available for free pickup for 10 days. Once the package has been left at a Bartolini FermoPoint, it is no longer possible to request its delivery, and if not picked up within the set period, it will automatically be returned to the sender. To view all available Bartolini FermoPoints in Italy, please consult the following link.


If the courier is Poste Italiane:

In the event of two failed delivery attempts due to the recipient's absence, the courier will proceed to open a storage for 3 days, without applying additional costs. Customers will need to collect the package at the post office or the SDA branch indicated on the delivery notice. Customers are invited to contact Lebubè's customer service through the online form, providing instructions for the release of the storage. In the absence of instructions within 3 days, the goods will be returned to the sender. Storage can also be initiated for other reasons, such as incorrect address, refusal of delivery, or request for delivery to a different address.

You are invited to consult our Terms and Conditions in their entirety for more information.

 

 

Shipping to European Union

 

We ship to all the European countries mentioned in the table below.

The cost of shipping depends on the destination country and city, any customs duties, as well as the size, weight, and volume of the package. In the table below, you can see the minimum cost to ship to various countries (prices are excluding VAT).

For orders over €120.00 (VAT included) destined for European Union countries, shipping is free.

 

The standard delivery times for international orders are 2-4 working days (9-10 working days for Greece), but can extend up to a maximum of 10 working days (15 working days for Greece), excluding Saturdays, Sundays, and holidays. In the table below, you can see the estimated shipping time to various countries. 

The reference courier in the European Union is UPS.

 

In case of two failed delivery attempts due to the recipient's absence, the courier will proceed with opening a storage for 3 days, without applying additional costs. Customers are invited to contact Lebubè's customer service through the appropriate online form, providing instructions for the release of the storage. In the absence of instructions within 3 days, the goods will be returned to the sender. Storage can also be initiated for other reasons, such as incorrect address, refusal of delivery, or request for delivery to a different address.

Under certain circumstances, after an unsuccessful first delivery attempt, the courier might leave the package at a nearby UPS Access Point (you will be informed by email about the specific Access Point), where it will remain available for free pickup for 3 days. Once the package has been left at a UPS Access Point, it is no longer possible to request its delivery, and if not picked up within the set deadline, it will automatically be returned to the sender. To view the map of available UPS Access Points, please consult the following link.
 

You are invited to consult our Terms and Conditions in their entirety for more information.

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